FAQ

Facilities

Q. Is there any bathrooms in the bedroom?

Q. Do you have a curfew?

Q. Do you have internet access?

Q. Is 1812 hostel a smoking-free property?

Q. Do you have any food/drink facilities?

Q. Do you have a washing machine?

Q. Do you have private lockers where I can keep my valuables in?

Q. Where can I park my car?

Not all bedrooms have the bathroom. Only 2 rooms have bathroom which are a Female Dormitory Room and an 8 Bed Mixed Room.

We don’t have a curfew at our place; however the main entrance will close at midnight to ensure the security of the hostel. Please press the door bell and the security guard will open the door for you.
Also please be quiet and considerable of the other guests and our neighbors when you come back late at night time. It would be great if you could be considerate of neighbors and lower down your noise level after 10pm.

Yes, we have. And you can use free WIFI on all the floors of the hostel. There are also two public computers in the communal area.

As our hostel is a non-smoking indoor property, so you are not allowed to smoke inside the hostel. There is a 500,000VND fine will be charged to any guest who smoke inside the property.
If you would like to smoke, please use our front garden only.

We sell soft drink and beers in the kitchen; please ask our staff if you want to buy anything from us. You are also welcome to bring your own food and drink to the kitchen areas, however we don’t provide dining equipments such as plates, knife and fort.

We don’t have a washing machine.

We provide each guest a private locker under the bunk bed. The locker key will be given to you at your arrival.

You can park your car free next to our hostel, however we are not responsible of your car security.

Services

Q. What time is your check-in / check-out?

Q. Can I leave my luggage before I check-in / after I check-out?

Q. Do I have to bring my own towels? How much are the linens?

Q. Can I cook in the hostel kitchen?

Q. Do I have a free map of Da Nang?

Q. Can I rent bicycles or bikes at your hostel?

Q. Can I bring friends to the dormitory room?

Our check-in time is from 3:00PM. Please inform us at info@1812hostel.com in advance if you might check in late after 00:00 AM.
Our check-out time is anytime before 11AM. Please hand in your keys at the reception, and we will refund your keys deposit to you.

Yes, you can. We have luggage storage for you to leave your stuffs there from 8:00AM to 00:00AM. Please be back in time to collect your luggage before our reception closes.

No, you don’t need to. Free linens are provided in all dormitory when you check in. We also give you free shampoo, body soap in all shower rooms. There are also free hairdryers in the bathroom area.

Due to our guests’ safety; cooking and using cooking equipments are not allowed. We are very sorry for this inconvenience.

Yes, you do. Please ask our reception for free map and our free mini guide booklet.

We don’t offer these services at the moments. We are very sorry about that.

We are sorry that only our guests can enter the rooms to ensure the privacy and security.